コールセンター・オペレーター - テクノロジー

This role involves maintaining and verifying business data on a map platform, ensuring accuracy through direct communication with businesses. You'll troubleshoot user issues, collaborate with engineers, and meet productivity and quality targets in a fast-paced environment.

Client Details

The company is a global leader in providing IT services, including digital, technology, consulting, and operations solutions. They specialize in helping businesses optimize their operations through innovative and efficient solutions, leveraging cutting-edge technologies to support clients in the digital era.

Description

• Oversee daily technology operations in the company
• Develop strategy as it relates to the organization's IT infrastructure
• Manage the company's technology operations and the implementation of new IT systems and policies
• Analyze the business requirements of all departments to determine their technology needs
• Direct and organize IT-related projects
• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
• Ensure smooth and adequate IT service to support business operations
• Control budget and report on expenditure

Job Offer

Role: Operator (1-year contract, renewable)

Probation Period: 6 months

Salary: 3.5 to 4.5 million JPY (Total Package)

Location: Tokyo23 wards, onsite

Work Hours: Monday to Friday, 9:00 AM - 6:00 PM (No remote work options)

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

• 0-2 years of experience in a similar role.
• Native-level proficiency in Japanese (must be able to read and write Kanji).
• Ability to manage multiple tasks simultaneously and work efficiently under pressure.
• Strong attention to detail and accuracy in content review.
• Excellent interpersonal and communication skills.
• Reliable attendance and timekeeping record.
• Capable of working both independently and as part of a team.
• A sense of ownership and pride in contributing to team success.
• Experience in data analysis and customer service is a plus but not mandatory.
• Ability to work in an office environment.