Customer Service and Air Operation Manager, Logistics

We are looking for a dedicated Customer Service and Air Operation Manager who will lead our transport and distribution team, ensuring efficient operations and excellent customer service. The successful candidate will manage logistics, streamline operations, and maintain client relationships.

Client Details

Our client is a multinational organization in the Transport & Distribution industry. They boast a large, diverse team of professionals who work diligently to provide top-notch logistic services to a wide range of clients around the globe.

Description

• Manage and develop staff members in the department
• Work on strategies to improve the productivity in the department
• Develop and implement strategies to improve operational efficiency
• Maintain positive relationships with clients, addressing any concerns promptly and professionally, and explore new partners
• Collaborate with other departments to ensure smooth operations

Job Offer

• A competitive salary range
• A challenging role in a leading company in the Transport & Distribution industry
• A supportive work environment where growth and development are encouraged
• Opportunities for professional growth and development

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

• Experience in Air Freight
• Experience in a management role
• Strong knowledge of the industry
• Excellent customer service skills
• Ability to lead and mentor a team effectively
• Business level of English and high business Japanese