PR/158489 | E-Commerce Executive

COMPANY OVERVIEW
An established retail company seeks a talented e-commerce executive to manage daily online shopping operations, including administration, product management, and customer inquiries. This role is crucial in supporting the business's daily e-commerce activities.

JOB RESPONSIBILITIES

• Comprehensive understanding of ecommerce processes and online marketplace operations.

• Assist in managing daily marketplace activities, including online tasks, order fulfilment, and account management (Shopee, Lazada, etc.).

• Oversee product listings and pricing online.

• Respond to customer inquiries through online channels.

• Help manage the brand's ecommerce site and social media accounts (Facebook, Instagram, TikTok, etc.).

• Support store, social, and ecommerce creative setups during campaigns (e.g., store openings, 11.11, 12.12).

• Contribute to the development of online campaigns.

• Adaptable, able to multitask, and open to trying new ideas to increase online sales/traffic.

• Work independently and autonomously to complete projects and exceed expectations.

• Provide assistance as needed.

• On-site training will be provided.

JOB REQUIREMENTS

• Minimum Diploma Qualifications & above.

• At least 2 years of experience in e-commerce or the digital industry 

• Skilled in using Excel spreadsheet, VLOOKUP, video editing, Adobe Photoshop, and Knowledge of basic HTML, CSS & scripting (Basic Programmatic) will be an advantage

• Fluent in English communication due to business needs.

OTHER INFORMATION

• Working hours: Weekly Monday to Friday (8.30am – 5.30), including working on Saturday (8.30am – 5.30) once a month

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