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Ocean Import Customer Service and Operations!
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 4.5 million yen ~ 5.5 million yen |
Job Description
We are seeking a dedicated Ocean Import Customer Service and Operations representative to contribute to our Transport & Distribution department. The ideal candidate will possess excellent customer service skills and a deep understanding of logistics within the transport and distribution industry.
Client Details
Our client is a prominent player in the transport and distribution industry, boasting a large organization spread globally. Known for its commitment to excellence, the company offers a collaborative work environment in Tokyo and continually seeks to enhance its operations and customer service experience.
Description
- Manage ocean import operations and customer service tasks efficiently.
- Coordinate and communicate with clients and internal teams for seamless operations.
- Ensure documentation for transport and distribution is accurately maintained.
- Comply with customs regulations and other relevant legal and administrative requirements.
- Resolve customer queries and complaints in a professional manner.
- Monitor and report on transport and logistics performance.
- Enhance customer satisfaction through proactive and responsive service.
- Contribute to team efforts to achieve departmental and company objectives.
Job Offer
- Commuting allowance to support your travel to our Tokyo office.
- An engaging work culture focused on growth and excellence.
- A permanent role in a globally recognized organization.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
A successful Ocean Import Customer Service and Operations representative should have:
- A solid background in logistics, transport, or a related field.
- Proficiency in customer service and operations within the transport & distribution industry.
- Strong communication skills to liaise with customers and team members effectively.
- Experience in handling ocean import operations and logistics ideal
- A customer-centric approach with problem-solving abilities.
- Business level of English and high business Japanese
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 4.5 million yen ~ 5.5 million yen |
| Industry | Other (Distribution, Retail, Logistics) |
Job Category
- Customer Service, Secretary and Administration > Other (Customer Service, Secretary and Administration)
