アプリケーション&フィールドサービスエンジニア Application & Field Service Engineer

ORGANOIZATION :  NORDSON ADVANCED TECHNOLOGY (JAPAN) LTD
                  　　　　  ELECRONIC PROSESSING SYSTEMS GROUP 
POSITION       :  Application & Field Service Engineer-EPS Japan  
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Position Objective:  To provide target customers with high quality of technical services from application and filed service engineering perspective to contribute to leadership level performance.   
Key responsibilities:

• Provide customers with application and process development support to meet  their needs
• Build customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits.
• Provide onsite service or trouble shooting for EPS products.
• Install the machine and support buy-off in Japan
• Conduct the demo for customers and prepare the application report
• Provide feedback from customers regarding their requests and technical issues to EPS factories( US & S’Pore) concerned. .
• Provide effective support to sales team in Japan from engineering perspectives
• Provide customers with training for EPS products to upgrade service capabilities by conducting application/technical presentations and demonstrations.
• Provide pre/post sales technical advice and assistance to customers
• Participate in regular meeting with other EPS team members and share the information to create a synergy as a winning team.  
• Attend overseas training for development of technical skills and know-how as well as for developing close net-work with other EPS members within the region
• The position will report to the Senior Technical Customer Engineer

＜Competency Requirements＞

• Strong interpersonal skills and able to enjoy working as a team
• Good command of English and strong communication, presentation skills 
• Good at managing relationship with customer through excellent technical skills in engineering
• Strong leadership and independent initiative 
• Able to acquire the required qualifications necessary for engineering job

< Education & Experience>

• Bachelor’s Degree in Engineering
• Preferably 3 years experience in field service engineering related job at a manufacturing company
• New college graduate with a strong commitment to challenge to become a professional engineer as his/her future career goal in the global business environment.