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Job ID : 1514376 Date Updated : January 3rd, 2025
Fresh Graduate Job Opportunity

Looking for Ex-Cabin Crew - Customer Support - 4M JPY

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4 million yen ~ 4.5 million yen

Job Description

-Provide customer support to our exisitng customers [internationally & in Japan]

-Communicate internally to solve the issue in a timely manner

Client Details

Multinational Travel Company

Description

  • Ensuring Legal Compliance
  • Handle customer complaints and provide appropriate solutions and alternatives within the SLA.
  • Follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take extra mile to engage to customers

Job Offer

  • Training to ensure your success
  • Promising career progression
  • Opportunity to transfer to another department
  • Diverse environment
  • Competitive salary package
  • Work anywhere in the world for 30 days on top of your paid leaves
  • International relocation is possible

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Fluent
Minimum Japanese Level Native
Minimum Education Level High-School
Visa Status Permission to work in Japan required

Required Skills

  • Has BA Degree and minimum of 12 months internship in any industry
  • Native level in Japanese and Fluent in English
  • Amenable to work in Tokyo 23 wards or Yokohama Minato Mirai

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 4 million yen ~ 4.5 million yen
Industry Bank, Trust Bank

Job Category

  • Executives and Corporate Planning > CEO, CxO, Country Head, Other Executive