PR/117726 | Academic Program Manager (Japanese Speaking)

【Starting Date】February 2025

【Key Responsibilities】
• Managing local Coordinators remotely
• Handling host family information received from local Coordinators prior to Japanese student's' arrival in UK
• Creating and customising educational/intercultural programs in whole process
• Working with partners in Japan and discuss on the program content
• Having regular meetings with team members to ensure program objectives are maintained
• Reporting to the General Manager with clear and detailed reports
• Conducting new staff member training if necessary
• Working closely with the Academic Planning Manager to create supporting English materials
• Taking care of the Japanese school groups and senior teachers arriving when necessary

【Requirements & Skills】
• Understand the good customer services standard for Japanese clients
• Have a good knowledge of EFL lesson plans
• Able to identify the suitable types of program for the clients
• Good driver with experience driving in the UK
• Understand the UK school system and approaching both public and private schools to discuss intercultural events
• Must be adept in use of MS Office such as Excel, PowerPoint, Word
• Basic understanding of Japanese culture and Japanese language would be beneficial
• Ability to use MS Access or other database would be advantageous
• Background in education would be advantageous