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Job ID : 1510203 Date Updated : December 11th, 2024

PR/116325 | Service Manager

Location Thailand, Bangkok
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Position:               SERVICE OPERATION MANAGER

Industry:               PROCESSING MACHINE PRODUCTS

Salary:                  100,000 – 120,000 THB / Month

Location:               Bangkok

Job Summary: We are seeking a highly skilled and experienced Service Operation Manager with a background in food processing. The ideal candidate will be responsible for overseeing the daily operations of our service department, ensuring efficient and high-quality service delivery. This role requires strong leadership, excellent organizational skills, and a deep understanding of food processing operations.

Key Responsibilities:

  • Oversee and manage the daily operations of the service department.

  • Ensure compliance with food safety and quality standards.

  • Develop and implement operational policies and procedures.

  • Coordinate with various departments to ensure seamless service delivery.

  • Manage and train service staff, fostering a culture of continuous improvement.

  • Monitor and analyze service performance metrics, implementing improvements as needed.

  • Handle customer inquiries and complaints, ensuring timely and effective resolution.

  • Maintain and manage service budgets, optimizing costs without compromising quality.

  • Ensure compliance with all relevant health and safety regulations.

  • Collaborate with the production team to ensure alignment of service and production goals.

Qualifications:

  • Bachelor’s degree in Food Science, Industrial Engineering, or a related field.

  • Minimum of 5 years of experience in a service management role within the food processing industry.

  • Strong knowledge of food safety regulations and quality control standards.

  • Proven leadership and team management skills.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving and decision-making abilities.

  • Ability to work under pressure and manage multiple tasks simultaneously.

  • Proficiency in using service management software and tools.

#LI-JACTH

#citybangkok 

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Thailand, Bangkok

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Other (Manufacturing)

Job Category

  • Other > Other