PR/158203 | Technical Support Engineer ( C&I ) - Power Generation & Digital Solutions

Our client is one of the market leaders in the power generation sector providing generators, turbines, transformers, and associated power infrastructure for this industry.

Location to work: The Garden, KL

Summary of the Role: The core focus will be on the C&I engineering solutions towards the customer’s technical requirement. The successful candidate should be able to translate customer’s technical requirement into a technical solution/proposal for customer from energy utility companies, EPC companies, industrial and renewable energy companies. 

The successful candidate will be customer technical focal persons for all primary control & instrumentation equipment, spare parts, maintenance services and engineering services related to power generation products, digitalization asset management and new technologies evolution in Control and Instrumentations business.

Job Responsibilities: - 

Technical 

• Engineering and Technical support for both the customer and in-house members for control system such as DCS (Distributed Control System), EHC (Electro-Hydraulic Controller), TSI (Turbine Supervisory Instrumentation), field instruments, and the peripheral device/system on power plant 

• Review technical scope, clarification with customer and prepare technical scope. 

• Engineering and on-site field work, internal verification, and external verification with vendors.

• Attend trouble shooting, understand technical issues, and coordinating with HQ technical expert to solve the problem. 

• Advising customers on technology upgrades and related products. 

• Maintain a high degree of product knowledge within product and related areas. 

• Ensuring all engineering tasks are completed professionally and to meet Toshiba’s high-quality standards, policies and programs. 

   

Sales Support 

• Advice and review with commercial group to complete the customer enquiries/tender requirements. 

• Attend meetings with customers as Representative of the Company, report discussion results at meeting (write Minutes of Meeting) to the Company. 

• Support the activities of other TOSEM departments and assist in Global Service development

• Collect necessary date, information and VOC. 

• Understand the customer values and their organization, foster relationships with customers at all levels. 

Job Requirements: 

• Bachelor's degree (preferably in Control, Electrical or Mechanical Engineering)

• Minimum 3 years' experience in the Power or Industrial Industry 

• Experience in Power Plant Control and Instrumentation Service and Maintenance Businesses (DCS, Steam, Turbine Control Systems, PLC)  

• Background in Digitalization Asset management, C&I background in energy, oil and gas or chemical industry. 

• Ability to understand logic diagram, one-line diagram and P&ID.  

• Familiarity with basic IT, network configuration, VPN, firewall, 

• Experience in IoT product, API, big data handling, or programming language is an added advantage 

• Proficiency in (Malay, English is mandatory, with additional languages especially (Japanese is an added advantage)
   

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