リレーションシップ・ディベロップメント・シニアオフィサー:法人担当 Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross
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Job ID : 1508657 Date Updated : December 25th, 2024
Deadline January 6th, 2025
国境なき医師団のフィールドであなたの経験を活かしてください。

リレーションシップ・ディベロップメント・シニアオフィサー:法人担当

Hiring Company 特定非営利活動法人 国境なき医師団日本
Location Tokyo - 23 Wards, Shinjuku-ku
Job Type Permanent Full-time
Salary 5.5 million yen ~ 6 million yen

Work Style

Remote Work and WFH Side Business Ok Flex Time

Job Description

Purpose of the position

Relationship Development Senior Officer is the position to manage, motivate, and enhance the engagement of, ‘Major donors’ (‘high value donors’ including corporate and individual) by one to one personal approach in order to maintain and increase donation income for Médecins Sans Frontières(MSF).

 

Objective

Relationship Development Senior Officer is expected:

・To grow and strengthen engagement of targeted major corporate and individual donors

・To raise retention rate of corporate donors and raise life time donation of individual donor account

 

Main Responsibilities

1.Acquire new corporate donors (expected time allocation: around 60%)

  • Build and strengthen relationships with corporations that have no donation history, either individually or through mass measures
  • Send DMs, hold events, etc. in collaboration with other teams to gain a foothold in building relationship
  • Build and strengthen relationships with influencers (economic organizations, CSR/ESG/SDGs promotion organizations, etc.) that influence the decision-making of corporations
  • Work with team members to develop corporate donation acceptance rules for accepting donations

2.Respond to donations/inquiries from corporates (expected time allocation: around 10%)

  • Respond to donations and donation inquiries that come in during emergency situations
  • Work with team members to respond to donations and donation inquiries that approach MSF with interest (thank you calls, case screening, industry checks (due diligence if necessary), contract execution, etc.)

3.Strengthen relationships with existing corporate donors (expected time allocation: around 10%)

  • Donation appeals in emergency situations
  • Cooperation in planning and implementation of mass initiatives (events for existing donors, creation and sending of materials)
  • Provide individualized support

4.People/team management (expected time allocation: around 10%)

  • Daily supervision for officer level staffs and assistant
  • Motivate, support and coach team members
  • Contribute in maintaining healthy/cooperative working environment
  • Give input and provide proposal for team/group/function wide objectives

5.Contribution for MSF Japan and the movement  (expected time allocation: around 10%)

  • Lead and collaborate with other stakeholders to ensure the superior donor experience.
  • Ensure alignment among departments and teams to generate synergies, economy of scale/scope.
  • Provide meaningful input for MSF Japan review/plan sessions.
  • Proactively create networks with external organizations, communities and individuals in order to contribute to MSF Japan activities.

 

General Requirements

Minimum Experience Level Over 6 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Technical/Vocational College
Visa Status Permission to work in Japan required

Required Skills

Essential

  • At least 5 years of  experience in marketing/customer relationship management/sales management
  • A sincere personality and high communication skills
  • Aspiration in humanitarian activities and social issues, empathy with the philosophy of MSF
  • Self-starter. Ability to achieve the goals with minimum guidelines
  • Skills to identify, analyse and solve complex problems
  • Fluent Japanese and Business English for internal communication
  • Advanced level of Microsoft word, excel, and PowerPoint

Desirable

  • Fundraising experience in major donation market
  • Experience of creating materials including direct mails, new letters, and advertisements
  • Use experience on CRM digital tool such as Salesforce

 

Job Location

  • Tokyo - 23 Wards, Shinjuku-ku
  • Tozai Line, Waseda Station

Work Conditions

Job Type Permanent Full-time
Salary 5.5 million yen ~ 6 million yen
Work Hours 標準時間8時間(9:00~18:00)とするフレックスタイム制度(コアタイム10:00~16:00)
Holidays 有給休暇:入団日に付与(初年度より24日/年・初年度は、入団日により按分付与)、土日祝休、年末年始休暇
Job Division ファンドレイジング部門
Industry Other (Medical, Pharmaceutical)

Job Category

  • Sales > B2B Sales
  • Sales > Sales Planning
  • Sales > Other (Sales)

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio Majority Japanese