Service Sales and Account Manager- Japan

As Service Sales & Account Manager, you will be a key member of the regional Service Commercial team, focused on enhancing customer experience and driving growth in the Service After Sales business to meet revenue, order intake, and margin targets.

Client Details

European Wind Turbines manufacturer focusing on Onshore Wind market.

Description

1. Customer Understanding & Relationship Management

• Gain a deep understanding of customers' business models, strategies, and key decision-makers.
• Build and maintain relationships with existing and new customers.
• Create and update account sales plans aligned with business strategy.
• Identify new business opportunities based on customer needs.
• Maintain clear, consistent communication with customers to ensure high satisfaction levels.

1. Market Understanding

• Understand local energy markets and their impact on customer operations and maintenance strategies.
• Monitor competitors and their offerings in the market.
• Build relationships with key external industry stakeholders.
• Identify new opportunities or improvements based on market trends and competitor actions.

1. Sales Process & Opportunity Management

• Lead the sales process from opportunity identification to closing across all service business areas (Maintenance, Parts, Repair, Fleet Optimization, and Multibrand).
• Prepare customer presentations and pitches on service solutions.
• Generate leads and identify key value drivers to set winning strategies.
• Develop cost models and pricing strategies with internal support.
• Create compelling proposals and respond to tenders.
• Optimize deals for mutually beneficial outcomes.
• Lead negotiations, supported by the Legal team.
• Manage detailed closing plans for successful deal implementation.

Job Offer

We offer the chance to make a meaningful impact while working in a multicultural, international environment where you can test your skills and grow professionally.

• A supportive team that collaborates and helps each other
• Strong opportunities for personal and professional development
• Extensive interaction with a wide range of stakeholders
• The chance to build strong supplier relationships
• The opportunity to shape our service sales strategy
• A role where you can contribute to a greener, more sustainable future

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Francois Fleury at +81 3 6832 8674.

Qualifications:

• Bachelor's or Master's degree in Business, Economics, Engineering, or Energy
• Relevant commercial experience or a strong commercial aptitude
• Experience in B2B sales, particularly in heavy industry or the energy sector (e.g., wind turbine OEMs, utilities, infrastructure, renewable energy project development, etc.)

Competencies:

• Fluency in both written and spoken English and Japanese
• Strong commercial insight and financial literacy
• Understanding of large infrastructure project economics and financial metrics
• Excellent interpersonal skills with the ability to build and maintain strong customer relationships
• Ability to collaborate and coordinate effectively with cross-functional teams
• Team-oriented and able to work in a multi-cultural, global matrix organization
• Results-driven with a solution-oriented approach