PR/086507 | Japanese Bilingual Client Service Analyst

COMPANY OVERVIEW

Our client – (Major bank in NYC) is looking for a Client Service Analyst in NYC.

This is a hybrid position.

RESPONSIBILITIES

• Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource.

• Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. 

• Performs common processing and ensures compliance with standard regulations and processes. 

• May administer complex implementation plans and related client interactions.

• Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues.

• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.

• Serves as a peer resource and may perform general administrative support.

REQUIREMENTS
 

• English / Japanese bilingual (reading/writing/speaking)

• Ability to understand policies and procedures written in Japanese and English

• Excellent business e-mail writing skill

• Excellent interpersonal skill

• Working experience in client service preferred

• Proficient in Microsoft Excel preferred

   

SALARY
Salary range will be USD 65,000 - 80,000 (Depending on the experiences)  

BENEFITS
Medical Dental Vision 401K and other benefit will be provided.  

We sincerely apologize, but due to a high volume of applicants, only those who successfully pass the initial screening will be contacted. We truly appreciate your understanding.

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