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Location | Malaysia, Kuala Lumpur |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
【ポジション】
カスタマーエクスペリエンススペシャリスト
【求人詳細】
■電話、Eメールで顧客およびホテル・宿泊先のパートナーの問い合わせ・ニーズ・問題の管理・対応(業務上の問題、価格、部屋のグレードアップ、滞在日の変更など)
【就業時間】
シフト勤務 週休2日制
【選考フロー】
面接2回 (状況に応じて回数や面接方法の変更あり)
【必須条件】
■海外のホテルと連絡を取り、英語で調整・交渉ができること
■コールセンターおよびホテル経験者優遇
■旅行業界に興味のある方、学習意欲のある方
■学歴はDiploma(専門学校卒)以上で3年以上の職務経験があること、新卒の方は大卒以上必須
【その他】
マレーシア クアラルンプールまでの片道航空券、渡航後1か月の滞在先支給
Minimum Experience Level | Over 3 years |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Business Level |
Minimum Education Level | Associate Degree/Diploma |
Visa Status | No permission to work in Japan required |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
Industry | Tourism |