CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
Location | Malaysia, JOHOR BAHRU |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
Our Client is Italian MNC Company operating International Freight forwarding company.
Location: Johor Bahru town.
Responsibilities :
- Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely.
- Support the operations & Sales in the execution of the service delivery.
- Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon.
- Monitor timely issue/query resolution from the operation team & timely response to customer enquiries.
- Monitor data integrity of systems.
- Responsible for cross sell/up sell, customer retention and follow up on Freight Outstanding.
- Monitor, record and report the performance of our services with suitable recommendations to improve be it is a Service delivery wins or Service failures.
- Work with the sales team to establish and strengthen customer relationships.
- Ensure service excellence and develop best-in-class platform for the customer/client.
Requirements :
- Education/Experience: Diploma, Degree or equivalent with at least 2 years of relevant experience in shipping / logistics industry preferably from freight forwarder environment.
- Demonstrate customer service focus.
- Strong PC knowledge, Microsoft Windows, Word, Excel and Outlook required.
- Proactive, self-starter, self-management, organized, hardworking, result and customer oriented.
- Excellent interpersonal and communication skills at all levels.
- Required language(s) : English and Malay.
- Possess good communication skill in verbal & written in English.
- Committed, trustworthy, reliable, discipline, dedicative, able to adapt and work in challenging business environment.
- Able to work independently and under pressure with minimum supervision.
- Prior experience in MNC (Shipping/NVOCC) will be an added advantage.
- Prosses own transport.
- Applicants should be Malaysian.
Interested applicants are welcome to send in resume directly to faez.kamal@jac-recruitment.com or contact 07-2781122
#LI-JACMY#statejohor
Minimum Experience Level | Over 3 years |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Business Level |
Minimum Education Level | Associate Degree/Diploma |
Visa Status | No permission to work in Japan required |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
Industry | Logistics, Storage |