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Job ID : 1504773 Date Updated : November 19th, 2024

PR/108710 | Customer service and Admin executive

Location India, Gurugaon
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Job Description-
Designation- Customer service and Admin executive
Experience- 1-3 Years
Location: Gurgaon
Responsibilities:
Responsible for initiating shipments from company’s overseas factories to customers in India
Understanding customer’s delivery process & initiating shipment procedure by coordinating with customers & internal members sitting in SE Asia, China & Japan
Maintaining database of shipping arrangements & forecasts and conducting customer follow-ups, factory follow-ups etc. 
Preparation of all documentation required for completing shipments.
Updating shipping instructions, monitoring outcomes, and recommending suitable actions on a regular basis 
Sound understanding about shipment & logistics terminologies, tracking mechanism, incident reporting and escalation management.
Supporting ad-hoc organizational initiatives in maintain business operations as when required.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • India, Gurugaon

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Other (Trade)

Job Category

  • Other > Other