PR/108607 | Assistant- Customer service

Position: Customer Service Assistant

Qualifications:

• Commerce graduate (open to other graduates with relevant experience)
• 2 to 3 years of relevant experience
• Knowledge of Microsoft Navision/Dynamics, SAP (preferred)
• Proficiency in Excel, Word, PowerPoint
• Strong communication, interpersonal, and computer skills
• Understanding of international trade

Responsibilities:

• Manage end-to-end invoice generation, purchase entry, and samples entry
• Arrange shipping documents, schedules, and issue debit notes
• Coordinate with CHA and inter-departments (Logistics, Finance, other branches)
• Handle payment follow-ups, vendor coordination, and meeting arrangements
• Support Sales staff and perform sales-related activities in their absence
• Prepare sales reports, calculate exchange rates, and manage budget and accounting
• Perform administrative, logistics, and other related tasks
• Flexibility to work from the office or home as per company instructions

Skills and Attributes:

• Meticulous and detail-oriented
• Organized with the ability to multitask
• Strong coordination and follow-up abilities