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Job ID : 1504343 Date Updated : December 4th, 2024

PR/116142 | Customer service (Chinese speaking)

Location Thailand, Bangkok
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Responsibilities:
  1. Manage and maintain satisfaction to Chinese key account.
  2. Generating quotation and coordinate with team for any special coordination.
  3. Respond to complaints from customers and give after-sales support when requested.
  4. Store and sort financial and non-financial data and present reports.
  5. Handle the processing of all orders within timeliness.
  6. Inform clients of unforeseen delays or problems.
  7. Monitor the team's progress, identify shortcomings and propose improvement.
Qualification:
  • Bachelor's degree in any field.
  • Fluent in Chinese (HSK5 or above).
  • Good command in English.
  • Have experience 1-2 years in Sales Coordinator, Customer Service at shipping/freight forwarder field. 

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Thailand, Bangkok

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Logistics, Storage

Job Category

  • Other > Other