IT Bridge Engineer/PMO

フランスと日本の本社間をつなぐ、やりがいのあるIT PMO のポジション！語学力を活かしてグローバルな活躍をしませんか？

【ポジション概要】
フランス本社と日本本社間のIT関連のチケット対応を担います。ITシステムに関する基本的な知識があれば十分です。英語と日本語の堪能なコミュニケーション能力を活かし、スムーズな情報伝達と問題解決を推進します。グローバルなチームの一員として、円滑な業務遂行に貢献できる、やりがいのあるポジションです。

【業務内容】
・フランス本社と日本本社間のIT関連チケットの受付と対応
・問題解決に向けた関係部署への情報伝達と調整
チケット管理システムの運用
・必要に応じて、関連資料の作成と翻訳

Exciting opportunity to bridge communication between France and Japan HQ for a leading global luxury company!

[Role & Responsibilities]
Imagine yourself as a key link between the French and Japanese headquarters of a global luxury company. You will be responsible for handling IT-related tickets, ensuring smooth communication and efficient resolution of technical issues. You'll play a vital role in keeping things running smoothly across different time zones and cultures. This is an excellent opportunity for a junior IT professional looking to build international experience and expand their skills in a fast-paced environment.

Main tasks include:
- Manage and prioritize IT-related tickets received from both French and Japanese headquarters.
- Clearly and accurately translate technical information between Japanese and English.
- Collaborate with IT support teams in both locations to resolve issues efficiently.
- Maintain comprehensive records of all tickets and resolutions.
- Proactively identify potential IT issues and implement preventative measures.

・日本語：ネイティブレベル
・英語：ビジネスレベル
・IT関連の基礎知識
・問題解決能力とコミュニケーション能力

－Fluent in Japanese and business-level English.
－Basic understanding of IT systems and processes.
－Excellent communication and interpersonal skills.
－Strong problem-solving and organizational abilities.
－Experience in a similar role is a plus, but not essential for a highly motivated and quick-learning candidate.