Lead E Commerce Manager - Luxury Motorcycle B2C - Up to 12M

Lead the eCommerce operations for a renowned international motorcycle brand, ensuring exceptional digital customer engagement and alignment with global standards. This role combines local market strategy with regional collaboration to drive growth in Japan's motorcycle eCommerce sector.

Client Details

Our client is a globally celebrated motorcycle brand that has been a symbol of freedom and adventure for decades. With an established and highly reputable presence in Japan, the company strives to bring high-quality products and immersive customer experiences that reflect the brand's legacy. Known for its customer-centric approach, this brand is highly regarded in Japan as the premier import motorcycle leader, providing an aspirational lifestyle that resonates deeply with enthusiasts.

Description

• Lead and manage Japan's eCommerce operations, driving local strategies that align with global initiatives.
• Coordinate with APAC teams for annual strategy development, setting benchmarks and tracking monthly progress.
• Collaborate with eCommerce colleagues in APAC and the US, sharing performance insights, best practices, and action plans.
• Oversee digital marketing and customer lead management initiatives to ensure customer satisfaction and brand loyalty.
• Actively monitor local eCommerce sales performance and develop improvement strategies.
• Manage relationships with local dealers to enhance eCommerce support and product availability.

Job Offer

• Hybrid work model with approximately 10 days a month in the office, offering flexibility for remote work.
• Opportunity to report directly to the Digital & eCommerce Manager based in Singapore, with mentorship and exposure to regional leadership.
• An engaging role within a close-knit team that values initiative, collaboration, and professional growth.
• A chance to make a tangible impact on the brand's digital expansion in Japan, working with a premium lifestyle brand that resonates globally.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Tin Le on +813 6832 8941.

• From 5 years of experience in eCommerce management within a global or lifestyle brand, with a strong understanding of Japan's digital landscape.
• Strong communication skills in English and Japanese to liaise effectively with regional and global teams.