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Hiring Company | DISCOVA |
Location | Available across Japan |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
About the Opportunity
As a member of the Reservations team, the Reservations Executive plays a key role to ensure that Discova meets and exceed its goals and operates successfully. The Reservations Executive will work in partnership with Reservations Manager and Team Leaders to execute the reservation standards and requirements that will drive agent satisfaction and efficiency. This will involve the delivery of best-in-class service and memorable local experiences for the customer. The role will be responsible for fulfilling the booking logistics, handling reservation issues, and continually providing feedback to management on risks and possible improvements of the ways we book and confirm our products. You have a strong desire for structure, high organizational skills and love working according to procedures and schedules. You thrive on being meticulous and methodical.
Responsibilities
Minimum Experience Level | Over 1 year |
Career Level | Entry Level |
Minimum English Level | Business Level (Amount Used: English usage about 50%) |
Minimum Japanese Level | Business Level |
Minimum Education Level | High-School |
Visa Status | Permission to work in Japan required |
About You
About Us
As a leading global destination management company, operating in numerous destinations across Asia and the Americas, being a part of the Discova team means being in your element.
Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. As a company, we provide thrilling global career advancement opportunities, a wonderful and supportive team culture, distinctive leave benefits, and social events that stand out in the industry.
To be part of the Discova family is to be in your element, and being in your element means: being the best you can be in any situation; doing what you love whatever your role is; and being valued for who you are and what you do; continuing to grow as the world changes; joining a family that creates a world of possibilities.
To learn more about Discova click: https://www.discova.com/
Work Perks!
What’s in it for you: We are renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Have fun: At the heart of everything we do at Discova is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships. “We work globally, live locally” is one of our credos that really makes a difference in our world of travel possibilities.
A career, not a job: We offer genuine opportunities for people to grow and evolve. We back our people all the way, no matter what the results are. We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: As one of the very few, we are proud to provide corporate social responsibility programmes across all our departments supporting nominated charities through workplace giving, promoting volunteering, and supporting fundraising initiatives through our employee giving and office environmental Programmes. All our employees even can enjoy 1 volunteer day per calendar year.
Get in touch now and Discova a world of possibilities!
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience |
Work Hours | 月~金09:00-17:30(休憩1時間含む) |
Holidays | ・完全週休二日制(土日祝) ・年末年始 ・年次有給休暇 ・ボランティア休暇 |
Job Division | Reservations team |
Industry | Tourism |
Company Type | Small/Medium Company (300 employees or less) - International Company |
Non-Japanese Ratio | About half Japanese |