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Location | Tokyo - 23 Wards |
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7 million yen |
As a member of the CS Japan Retail Team you will be handling trading inquiries from via phone, email, live interactive chat, as well as face-to-face chats.
Client Details
Our client is an international Fintech company specializing in global payments, foreign exchange (FX), trading, and other financial services.
Description
As a member of the CS Japan Retail Team you will be handling trading inquiries from via phone, email, live interactive chat, as well as face-to-face chats. Among the main responsibilities:
- Provide client support by answering inbound phone calls and/or emails regarding accounts, policies, services and available products
- Handle trading inquiries and client issues via phone, email and live, interactive chat, as well as face-to-face chats
- Facilitate inbound/outbound opening of new accounts for potential clients who already indicated interest in the platform and provide support for existing customers
Job Offer
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Minimum Experience Level | No experience |
Career Level | Entry Level |
Minimum English Level | Business Level |
Minimum Japanese Level | Fluent |
Minimum Education Level | Bachelor's Degree |
Visa Status | Permission to work in Japan required |
The Team in Tokyo is looking for candidates with a keen interest for the industry and with the following qualifications:
- Customer Service background with great communications skills
- Native level of Japanese & Business level of English
- Strong command of computer and typing skills
- Previous experience working in an international company is a strong plus
- Acquiring JSDA and FFAJ license upon joining
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7 million yen |
Industry | Other (Banking and Financial Services) |