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IT Support- Full Remote
| Location | Tokyo - 23 Wards |
| Job Type | Temporary |
| Salary | 4 million yen ~ 5 million yen |
Job Description
This role focuses on delivering system training and providing onsite support during hotel software go-live phases. The candidate will collaborate with hotel teams to ensure a smooth transition to new systems while troubleshooting technical issues and conducting user training sessions.
Client Details
A global leader in hospitality technology, this company delivers innovative software solutions that enable the hospitality sector to streamline operations and elevate guest experiences.
Description
- Train staff on the new software, tailored to different user groups.
- Conduct workshops and develop localized training materials.
- Provide onsite support during system go-lives, including hands-on troubleshooting.
- Act as the primary contact during go-live phases, addressing questions and resolving initial issues.
Job Offer
- Competitive salary with travel allowances.
- Flexible working hours and full remote opportunity
- Professional development opportunities, including certifications.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Argia Pradana at +81 3 6832 8642.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- Experience in hotel operations or hospitality technology is preferred.
- Language proficiency in both Japanese and English.
- Strong communication skills, particularly for training non-technical users.
- Able to troubleshoot software issues independently during go-live phases.
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Temporary |
| Salary | 4 million yen ~ 5 million yen |
| Industry | Hotel |
Job Category
- IT, Web and Communication > Technical Support
