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Head of Operations 12M JPY - [Catering/Restaurant]
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 9 million yen ~ 12 million yen |
Job Description
We are seeking a Head of Operations to lead a customer service operations team at a global company, focusing on managing food services in a corporate office environment. The role involves overseeing financial and daily operations, managing a team of six, and collaborating with APAC stakeholders to ensure exceptional service delivery.
Client Details
A global leader in delivering innovative food service solutions.Description
Key Responsibilities:
- Lead and manage a team of 6 individuals to deliver exceptional service
- Oversee both financial management (70%) and daily operations (30%)
- Develop and implement strategies to improve customer satisfaction and operational efficiency
- Work closely with APAC stakeholders to ensure alignment of operational goals
- Analyze performance metrics and develop action plans for continuous improvement
Job Offer
Salary: 12M JPY
Schedule: Monday to Friday, 9 AM - 6 PM
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Fluent |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- Experience in customer service operations, hospitality, or related fields
- Strong leadership and communication skills
- Fluent in Japanese with a high level of English for communication with APAC stakeholders
- Proven ability to manage customer and vendor operations and financial responsibilities
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 9 million yen ~ 12 million yen |
| Industry | Software |
Job Category
- Food and Other Retail > Other (Food and Other Retail)
