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【英語を活かす】カスタマーサービスオペレーター/ Customer Service Operator
| Hiring Company | エネルギー会社 |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 7 million yen |
Job Description
A global energy company is seeking a Customer Service Operator. This role involves responding to issues, organising activities, and ensuring 24/7 customer service availability.
An international technology leader that aims to further sustainable energy. This firm offers state of the art solutions to various across various industries and has a user base across global locations.
Keywords:
カスタマーサービス, サポート, コミュニケーション, 接客, 求人, 外資系
2084950/001
Responsibilities:
- Serve as the primary contact for customers and advanced service requests, providing L1 support
- Respond to inquiries via phone, email, and web with professionalism and efficiency
- Report and allocate customer issues to appropriate departments, and support online troubleshooting
- Participate in ensuring 24/7 availability and follow-up to resolve customer issues
- Collaborate with multiple departments for Customer Service Operations
- Uphold company values of safety and integrity in all actions
Requirements:
- Bachelor's degree or above in engineering (electrical or mechanical)
- More than 1 year of experience in technical for GCB, GIS, or TR
- Fluent level Japanese; proficient in English
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 7 million yen |
| Holidays | 完全週休2日制, 土日祝日休み, 有給休暇 |
| Industry | Petrochemical, Energy |
Job Category
- Sales > B2B Sales
