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Job ID : 1486137 Date Updated : July 15th, 2024
Customer Service Supervisor

Call Center Team Leader - up to 7M JPY

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 6 million yen ~ 7 million yen

Job Description

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.

Client Details

Call Center Industry

Description

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members' feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments

Job Offer

  • Promising career progression
  • Utilize your english speaking skills
  • Good benefits and package

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Fluent
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status No permission to work in Japan required

Required Skills

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Degree in Management or training in team leading is a plus

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 6 million yen ~ 7 million yen
Industry Tourism

Job Category

  • Customer Service, Secretary and Administration > Call Center Operator