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【Technical Support Specialist】Sports Tech 外資系企業
| Hiring Company | 【Technical Support Specialist】Leading Global Sports Technology C |
| Location | Kanagawa Prefecture, Kawasaki-shi Kawasaki-ku |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience ~ 7 million yen |
Work Style
Minimal Overtime Flex TimeJob Description
As our clients, A leading global sports tech company continue to expand, they are seeking an exceptional, self-motivated, and resourceful Technical Support Specialist to deliver enterprise-level assistance. This strategically important role is vital to their growth in Japan. The ideal candidate will have a blend of strong technical aptitude, troubleshooting capabilities, and customer-facing skills, coupled with a passion for cutting-edge technology.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 50%) |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- Preferably, a Bachelor’s degree in Engineering.
- Minimum of 3 years’ experience in direct customer support.
- Exceptional written and spoken communication skills in both Japanese and English.
- Ability to explain technical information clearly and concisely to both technical and non-technical audiences.
- Proven ability in troubleshooting and identifying root causes of issues.
- Demonstrated skill in effective time management and handling escalations.
- Self-driven individual who thrives in a small business environment.
- Excellent communication skills, with the ability to explain concepts in writing and over the phone.
- A passion for the sports industry is advantageous.
Job Location
- Kanagawa Prefecture, Kawasaki-shi Kawasaki-ku
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience ~ 7 million yen |
| Industry | IT Consulting |
Job Category
- IT, Web and Communication > Technical Support
- IT, Web and Communication > IT Consultant
- Sales > B2C Sales
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
