Customer Quality Engineer

【求人No NJB2232383】
The Role:
・The Customer Quality Engineering （CQE） role is dynamic and cross functional. CQE’s interact at multiple levels and with multiple contact points within the Customer Entegris and Supplier organizations. This role is high impact high output and high visibility that requires a calm assertive demeanor and capability to manage multiple ever changing priorities. Within this role the PACE value competencies are regularly required for success: Engage as guided with customers FAE sales and factory/product/supply chain/quality teams..

In this role you will:
・Execute CQE responsibilities as defined by the CQE Policy documents Entegris business processes account specific support plan and as led by CQE management.
・Participate in varying levels of engagement with customers and company teams on Problem Solving Change Management Customer’s Document reviewing VOC for NPI process managing and Internal Audits Project Development Product Support and Development Programs as well as many other cross functional tasks and projects that are aligned with Entegris and Customer goals.
・Be part of a global team that is designed to improve success of Entegris with our customers.
・Collaborate with cross functional teams at varying levels and varying degrees of complexity across a vast range of products regions and companies. （Customers and suppliers）.
・Demonstrate excellence in planning execution discipline learning leadership and teamwork （exemplify Entegris PACE values）
・Provide support for various documentation expectations such as business process documents item tracking performance reporting and continuous improvement project management.

Your success will be measured by:
・Interpersonal Awareness: The ability to notice interpret and anticipate concerns and feelings and to communicate this awareness empathetically to others.
・Effective Communication: Timely communication of information at proper levels of internal and external parties
・Customer Satisfaction: Assess customer’s needs understand from customer’s perspective and engage professionally.
・Results Oriented: Focus on achieving requirements / goals set forth through proper definition and execution planning.