Bilingual Datacenter Engineer (Kobe)

BiOS is looking for data center engineers to join international support team servicing a global provider in Kobe. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.

• Physical network support. (e.g. voice, network, circuit ) including cable management (including heartbeat, HBA, SAN fabric) 
• Hardware deployment, support, supervision & installation. (e.g. construction work, cabling, power, rack/un-rack, server kitting, diagnostic, OS build and support) 
• Site logistics support (e.g. receiving, relocation, shipping and disposal of equipment) including power downs.
• Stock management. (e.g. spare parts, cable, kits) 
• Asset Management - asset updating, tracking, gap analysis, reconciliation and remediation to ensure the data is always accurate using specified tools. 
• Capacity management and forecasting. (e.g. space, power, cooling, ports)  
• Security Management - manage the physical security of the site in cooperation with building security, and Investigation Services. (e.g. access control, entitlement reviews) 
• Request Management – process tickets as per agreed service levels. 
• Continuity of Business preparation and support – including power-down, COB drills. 
• Keep and produce accurate evidence of daily activities as required for control testing, audit, inspection and other purposes. 
• Contribute to project and program activities as necessary.  
• Handover during shifts, training of new staff. 
• Coordinate with suppliers, system administrators, clients and other groups as necessary. 
• Document and maintain updated processes/manuals in English/Japanese. 
• Comply and enforce internal policies, processes and standards. 

Required skills:

• Technical skills and excellent knowledge of server or connectivity devices hardware
• Comfortable in a hands-on role.
• Physically able to lift 70 lbs. (30kg) with proper technique.
• Ability to work with hands (will work with power drills, hand tools, and precision tools).
• Willing to take direction and follow well defined processes and procedures.
• Can work well both as an individual and as part of a team.

Bonus Points:

• 1+ years’ experience working for a data center or equivalent. 
• Detail-oriented with excellent organizational skills.

Requires Languages: 

• English: Business level
• Japanese: Business level