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Location | Tokyo - 23 Wards |
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7 million yen |
As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.
Client Details
Our client is a global software/Fintech company which develops and successfully operates a leading online trading platform with users all over the world. The company is listed in the London stock exchange.
Description
As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.
Among the main responsibilities:
Job Offer
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Minimum Experience Level | No experience |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Native |
Minimum Education Level | High-School or Below |
Visa Status | Permission to work in Japan required |
The ideal candidate is interested in being a foundational part of the CS department building process. The person hired will have the change to take the process from start to end, therefore the successful candidate also has spirite of initiative to work with minimal supervision, is curious to learn and develop new skills, and is eager to make a big career jump in a very dynamic and exciting global startup organization!
In order to succeed, the candidate presents the following characteristics:
With some degree of flexibility about the above, if you think you have the right set of skills for the job, the company would love to hear from you.
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7 million yen |
Industry | Other (Banking and Financial Services) |