CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
【マレーシア勤務】外資系大手BPOカンパニー／カスタマーサポート(医療機器担当) PR/157511
| Location | Malaysia, |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
外資系大手BPO企業における、欧州系医療機器のToCカスタマーサポート
・電話、チャット、メールでを使用し、デバイスユーザーへ優れたカスタマーサポートの提供
・チームメンバーやユーザーとの良好な関係の構築
・ユーザーが直面している問題について調査を行い原因を明らかにすると共にバグがあった場合には速やかに問題をエスカレートし早期解決を促す
・各種インシデントのフィードバック
・問題の特定、トラブルシューティング、必要に応じた関係部署への引き継ぎなど
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | High-School or Below |
| Visa Status | No permission to work in Japan required |
Required Skills
・日常生活以上の英語力(社内公用語が英語/スキルに応じて英語対応を依頼)
・一般的なビジネスマナー・PC基本操作スキル
Job Location
- Malaysia,
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Medical Device |
Job Category
- Customer Service, Secretary and Administration > Call Center Operator
- Customer Service, Secretary and Administration > Customer Service, Customer Success
- Medical, Pharmaceutical and Healthcare > Support Engineer (Medical)
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
| Non-Japanese Ratio | Majority Non-Japanese |
