System Administrator at global EC company Exclusive job

Configuration, Customization and Monitoring:

• Maintain user roles, permissions, and access controls in Coupa.
• Monitor system performance, troubleshoot issues, and implement solutions
• Configuring workflows, approval chains
• Monitor and Maintenance of Integrations.
• UAT Testing and implement system upgrades and enhancements.

Customer Support:

• Provide end-user support and training to ensure effective utilization of the Coupa platform
• Engage with business stakeholders to gather requirements and understand their needs and troubleshoot their issues
• Provide mentorship and guidance to system analysts and end-users, sharing expertise and best practices to enhance system usage across the organization

Documentation and Training:

• Develop and maintain documentation related to system configurations and processes.
• Providing end-user training and support to ensure effective utilization of the various platforms.

Maintain SOX accuracy and integrity

• Ensure understanding of SOX requirements related to financial data integrity, access controls and audit trails within the Procurement Systems
• Maintain Documentation and Reporting evidence for SOX Controls
• Create and manager user accounts, profiles and permissions, ensuring appropriate access levels and security settings are in place

Technical Proficiency: Basic understanding of System Architecture, configuration options and administration tools

Problem-Solving: Ability to troubleshoot technical issues, propose effective solutions and develop an action plan

Analytical: Capacity to document business requirements, evaluate solutions and translate them into a systems configuration

Communication: Excellent verbal and written communications skills to collaborate effectively with stakeholders at all levels of the organization

Project Management: Manage multiple priorities in a fast-paced environment. Set expectations and deliver results within established timeline