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Hiring Company | Our client is a luxury retail company |
Location | Tokyo - 23 Wards |
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience ~ 12 million yen |
The role involves delivering IT services within SLA commitments to position the IT department as a leader in the luxury industry. Responsibilities include managing End User Services, overseeing Helpdesk operations, driving Digital Workplace projects, and handling IT asset and user account management. It also includes ensuring high-quality IT services through ITSM oversight and representing the Japan IT division in Global ITSM projects. Collaboration with various teams is crucial for effective management of outsourcing service providers, ensuring availability, performance, and security in project delivery and production environments.
Responsibilities:
IT Service Delivery Management:
Vendor Management:
Team Supervision:
Project Management:
Minimum Experience Level | Over 10 years |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Business Level |
Minimum Education Level | Bachelor's Degree |
Visa Status | Permission to work in Japan required |
Qualifications Summary:
Job Type | Permanent Full-time |
Salary | Negotiable, based on experience ~ 12 million yen |
Industry | Retail |
Company Type | Large Company (more than 300 employees) - International Company |
Non-Japanese Ratio | About half Japanese |