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Job ID : 1471622 Date Updated : November 10th, 2024
Join a top consulting firm

Level 1 & Level 2 IT Support Consultants Exclusive job

Hiring Company RS- Next Move K.K.
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 3 million yen ~ 6 million yen

Work Style

Remote Work and WFH Minimal Overtime

Job Description

About the company

◆ An independent technology consulting firm providing tailored solutions for 1,000 global clients. With over a decade of experience across industries – pharmaceuticals, automotive, finance, telecom, and digital services – the firm also excels in helping Japanese clients bridge cross-cultural and language gaps for seamless collaboration

Who are you

◆ As an IT Support Consultant, you’ll play a critical role in supporting projects across Japan, providing culturally aware, tailored IT support.

Why you should apply

◆ You'll work on diverse projects and be part of a team that supports growth in both technical and people skills.

◆ As a consultant, you’ll step into roles like a business analyst or project manager, building a well-rounded skill set.f an international network of colleagues who are keen to share their knowledge with you.

◆ The company’s global reach and diverse team make it ideal for those seeking both stability and variety in their careers.

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation (Amount Used: English usage about 50%)
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

Skills, Knowledge, and Experience in ONE OR MORE of the following:

◆ Investigating, diagnosing, and resolving incidents and requests per help desk procedures, updating tickets and escalating as needed.

◆ Managing PC staging, IMAC, hardware troubleshooting (e.g., printers), and software issues.

◆ Skilled in Windows OS, Active Directory, remote support, and basic IT.

Experience in ONE OR MORE of the following areas is desirable:

◆ Knowledge of ITIL is beneficial

◆ Proficient in VLAN, DNS, VPN, and applications like MS Office

◆ Knowledge of ITIL is beneficial

 

Please do not hesitate to apply by clicking the apply button.

◆ MUST BE BASED JAPAN

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 3 million yen ~ 6 million yen
Industry IT Consulting

Job Category

  • IT, Web and Communication > Technical Support
  • IT, Web and Communication > IT Consultant

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio About half Japanese