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Hiring Company | Tsukaeru.net Co., Ltd. |
Location | Nagano Prefecture |
Job Type | Permanent Full-time |
Salary | 12 million yen ~ 18 million yen |
The Role: Director of Operations
This full-time position oversees the management of the technology teams responsible for Infrastructure, Applications, and Services, including the company's data center operations. They ensure the security, reliability, and scalability of the company's cloud services, while maintaining high standards of service stability. As a member of the Tsukaeru leadership team, they collaborate with the other executives to achieve business goals on time and under budget. They are conservative and frugal with budgets, looking to achieve maximum results with the wisest possible spending plan.
A successful candidate comes from a background of proven performance in managing technical operations and teams across different countries. They have an in-depth, architect-level knowledge of large-scale IT systems, particularly in Web Hosting & Cloud (XaaS) infrastructure. They are highly accountable and achievement-oriented, ensuring that their team consistently hits all measurables and goals each month and each quarter. They are curious by nature and a proactive learner.
A successful candidate is a skilled manager of people. They know that their consistent leadership creates great results by cultivating everyone in their team. They are proud of the people they have coached and led, and they look to leave a legacy at Tsukaeru by building a strong, resilient Operations team.
Job Duties and Responsibilites:
- Understand and contribute as a leader to Tsukaeru’s culture
- Leading and Managing People
- Services Platform Mgt
- Cost Management
- Services Stability (SLA Management)
- Special Projects
Minimum Experience Level | Over 6 years |
Career Level | Executive |
Minimum English Level | Business Level (Amount Used: English usage about 50%) |
Minimum Japanese Level | Business Level |
Minimum Education Level | Bachelor's Degree |
Visa Status | No permission to work in Japan required |
Skills and Qualifications:
- Must share Tsukaeru’s Vision and Core Values
- 5+ years’ experience leading and managing a technical team
- 5+ years’ experience managing a 24/7 IT production environment
- In-depth, architect-level knowledge of large-scale IT systems, particularly in Web Hosting & Cloud (XaaS) infrastructure
- Excellent cost management, planning, budgeting, and reporting skills
- Excellent and highly professional interpersonal skills – in person/video/phone
- Strong verbal and written communication skills in English and Japanese (both business-level required)
- Experience leading geographically dispersed teams (multiple languages and time zones)
Additional Preferred Qualifications:
- Experience working in a company running on EOS, the Entrepreneurial Operating System
- Experience in a remote working environment
- Fluency in additional languages preferred
Job Type | Permanent Full-time |
Salary | 12 million yen ~ 18 million yen |
Salary Bonuses | Bonuses paid on top of indicated salary. |
Holidays | Japanese holidays |
Job Division | Operations |
Industry | Internet, Web Services |
Company Type | Small/Medium Company (300 employees or less) - International Company |
Non-Japanese Ratio | About half Japanese |