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Deadline | August 12th, 2024 |
Hiring Company | Temple University, Japan Campus (TUJ) |
Location | Tokyo - 23 Wards, Setagaya-ku |
Job Type | Permanent Full-time |
Salary | 4 million yen ~ Negotiable, based on experience |
Title of the Position
IT Help Desk
Department
Information Technology Services (IT Operations)
Report To
IT Operations Manager, Information Technology Services
Position Type
Full-time staff
Location
Tokyo Campus (Sangen-jaya station)
Work Hours
37.5 hours per week
Helpdesk Operating hours
Regular Semester
08:30 to 19:00 Monday to Friday
09:00 to 16:30 Saturday
Semester Break
09:00 to 17:30 Monday to Friday (No Saturday)
Shift Schedule
Regular Semester
Monday to Friday
(1) Opening shift: 08:00 – 16:30
(2) Closing shift: 11:00 – 19:30
(3) Regular shift: 09:00 – 17:30
Saturday
(4) Weekend shift: 08:30 – 17:00
Semester Break
Monday to Friday
(1) Opening shift: 08:30 – 17:30
(2) Closing shift: 09:30 – 18:00
*Employees will be given a substitute holiday on a weekday when they work on a Saturday.
Visa Requirement
Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position.
Salary & Benefits
Commensurate with experience.
Eleven (11) days paid vacation in the first fiscal year (July-June) increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately two weeks company-wide break over Christmas/New Year. Japanese social insurance and pension, commuting/telework allowance, a welfare-discount program membership, retirement payment system and tuition benefits for Temple University, Japan Campus (TUJ) programs.
Overview of Position
Provide the first level of support for TUJ staff, faculty and students to ensure the best possible computing experience.
Primary Responsibilities
Application Process:
Review of applications will begin immediately. Applications received before August 12 will receive fullest consideration. Desired start date is September 2, 2024.
Send applications to tujjobs@tuj.temple.edu with the following three items as attachments:
Indicate the title of the position you are applying for in the email subject box. Also, we would appreciate it very much if you could let us know from which website/resource you found out about this position.
Only those applicants who make it past the initial review will be contacted.
Minimum Experience Level | Over 1 year |
Career Level | Mid Career |
Minimum English Level | Fluent (Amount Used: English usage about 75%) |
Minimum Japanese Level | Fluent |
Minimum Education Level | Bachelor's Degree |
Visa Status | No permission to work in Japan required |
Qualifications and Experience
Job Type | Permanent Full-time |
Salary | 4 million yen ~ Negotiable, based on experience |
Salary Bonuses | Bonuses paid on top of indicated salary. |
Work Hours | 37.5 hours per week (7.5 hour shift) |
Holidays | Weekends, Public Holidays, approx. 2 weeks over New Year |
Job Division | Information Technology Services |
Industry | Education |
Company Type | Small/Medium Company (300 employees or less) - International Company |
Non-Japanese Ratio | Majority Non-Japanese |