CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
【1名限定募集！】Senior Desktop Support Analyst
| Hiring Company | 米系グローバル投資運用会社 |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 8 million yen ~ 11 million yen |
Work Style
Remote Work and WFH Minimal OvertimeJob Description
【職務内容】
This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.
- Setup, configuration, installation, and troubleshooting support
- Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
- Develop and track performance measurements and determine the optimal system configuration
- Identification of problems, creation of project plans/schedules, execution, and measurement of results for software related projects
- Serve as a local point of contact for the global IT team, removing, installing, and replacing servers and other hardware.
- Collaborate with APAC desktop managers and team members to resolve IT issues that occur in the workplace.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Required Skills
【応募条件】
- Desktop support experience (3+ years)
- Self-starter based in the APAC region who can thrive in a multicultural environment
- MS Office 365 troubleshooting skills (advanced level)
- Interpersonal skills to work with managers at all levels in both Japanese and English
- Experience using ServiceNow
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 8 million yen ~ 11 million yen |
| Industry | Asset Management |
Job Category
- IT, Web and Communication > In-house SE, System Management
- IT, Web and Communication > Technical Support
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
