Login or register to see your saved jobs and receive scout emails
Login or register to find a job
Job ID : 1252681 Date Updated : October 23rd, 2024
ワークライフバランスを真剣に推進する企業。柔軟で効率的な新しいワーク環境。

Technical Support Engineer (Toyama-ken) Exclusive job

Location Toyama Prefecture, Toyama-shi
Job Type Permanent Full-time
Salary 4 million yen ~ Negotiable, based on experience

Work Style

Remote Work and WFH Casual Clothing Side Business Ok Minimal Overtime Flex Time

Job Description

systemsGo is seeking an Engineer to join our Japan support team with business level bilingual capabilities in English and Japanese to be based in Toyama-ken. Great access to skiing, biking, fishing, hiking, onsens and more.

  • Provide ongoing onsite user support with our client on a fulltime basis.
  • Follow instructions given by the regional IT management team lead to complete regular onsite support tasks.
  • Troubleshoot the client's internal IT infrastructure and network-related problems.
  • Alert the Global IT management team of potential critical situations. Monitor critical client problems until they are resolved.
  • Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks.
  • Set up, install, configure and test computer and network systems as needed to complete projects on schedule.
  • Utilize processes and methodologies to provide a consistent and competent level of service to the client.
  • Actively build on IT and communication skills to improve on skill set and productivity

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation (Amount Used: English usage about 25%)
Minimum Japanese Level Fluent
Minimum Education Level Technical/Vocational College
Visa Status Permission to work in Japan required

Required Skills

 

  • At least 1 year or more experience in an IT end-user support or services provider environment in Japan
  • Experience with installing, maintaining and supporting office end user environment – PCs, Printers, phones, conference equipment etc.
  • Understanding and Technical knowledge of Active Directory, Group Policy, DNS & DHCP.
  • Knowledge of Office 365 Messaging suite
  • Customer Service – Able to describe issues clearly to end users and Clients’ Management. Summarize activities and results effectively communicate with clients regarding their requirements and concerns
  • Work effectively in a team environment. Follow instructions and see them to completion in a timely fashion
  • Able to work unsupervised and provide focused results
  • Problem Solving – Ability to gather information; explore and eliminate alternatives; request and utilize assistance from other sources
  • Business level fluency in speaking/reading Japanese and English preferred

Job Location

  • Toyama Prefecture, Toyama-shi

Work Conditions

Job Type Permanent Full-time
Salary 4 million yen ~ Negotiable, based on experience
Work Hours Mon-Fri 9am-6pm
Holidays 13 days/yr paid leave, +1/yr until 22/yr
Job Division Engineering Services
Industry IT Consulting

Job Category

  • IT, Web and Communication > Technical Support
  • IT, Web and Communication > Network Engineer
  • IT, Web and Communication > Project Manager

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio About half Japanese