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Job ID : 1245162 Date Updated : October 31st, 2024
great opportunity to enter IT world

Onsite Support Engineer

Hiring Company BiOS, Inc.
Location Kanagawa Prefecture, Yokohama-shi Minami-ku
Job Type Contract
Salary Negotiable, based on experience

Job Description

  • Troubleshoot, support and incident-manage user PCs and other related technical infrastructure according to the client’s SLA and ITIL methodology
  • Provide technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other hardware in office environment
  • Coordinate with helpdesk engineers to provide support by corresponding to tickets within decided period
  • Manage IT hardware assets. Tasks include; installing, moving, adding, changing, disposing, and removing.
  • Support best practices of IT and client requests through communication with onsite
  • Support helpdesk engineers updating, organizing, and managing user manuals regarding daily operations
  • Other ad-hoc technical tasks are required

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Fluent
Minimum Japanese Level Fluent
Minimum Education Level High-School
Visa Status Permission to work in Japan required

Required Skills

- Fluency both in Japanese and in English (reading, writing and speaking) is mandatory

- keen interest in learning IT technology

- computer literacy is helpful

- Teamwork oriented

- able to work onsite at client company

Support Location:
Primary: Yokohama
Secondary: Shinbashi

Work Time:

9:00-18:00, Monday-Friday

Almost no Over Time

 

Job Location

  • Kanagawa Prefecture, Yokohama-shi Minami-ku

Work Conditions

Job Type Contract
Salary Negotiable, based on experience
Industry System Integration

Job Category

  • IT, Web and Communication > Technical Support
  • IT, Web and Communication > Other (IT, Web and Communication)
  • IT, Web and Communication > Network Engineer