CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
Onsite Support Engineer
| Hiring Company | BiOS, Inc. |
| Location | Kanagawa Prefecture, Yokohama-shi Minami-ku |
| Job Type | Contract |
| Salary | Negotiable, based on experience |
Job Description
- Troubleshoot, support and incident-manage user PCs and other related technical infrastructure according to the client’s SLA and ITIL methodology
- Provide technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other hardware in office environment
- Coordinate with helpdesk engineers to provide support by corresponding to tickets within decided period
- Manage IT hardware assets. Tasks include; installing, moving, adding, changing, disposing, and removing.
- Support best practices of IT and client requests through communication with onsite
- Support helpdesk engineers updating, organizing, and managing user manuals regarding daily operations
- Other ad-hoc technical tasks are required
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Entry Level |
| Minimum English Level | Fluent |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | High-School |
| Visa Status | Permission to work in Japan required |
Required Skills
- Fluency both in Japanese and in English (reading, writing and speaking) is mandatory
- keen interest in learning IT technology
- computer literacy is helpful
- Teamwork oriented
- able to work onsite at client company
Support Location:
Primary: Yokohama
Secondary: Shinbashi
Work Time:
9:00-18:00, Monday-Friday
Almost no Over Time
Job Location
- Kanagawa Prefecture, Yokohama-shi Minami-ku
Work Conditions
| Job Type | Contract |
| Salary | Negotiable, based on experience |
| Industry | System Integration |
Job Category
- IT, Web and Communication > Technical Support
- IT, Web and Communication > Other (IT, Web and Communication)
- IT, Web and Communication > Network Engineer
