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A TAILOR MADE, RESPONSIVE APPROACH TO EACH SERVICE
Ferrari Group’s evolution has always been customer-driven: since the early years, the company’s innovative offerings have been molded around customers’ needs and requests for new services, with our flexibility, knowledge and passion putting us at the forefront of the industry in secure international shipments, customs consultancy and innovative logistic services for luxury goods. Each one of our services is tailor-made, with utmost focus on detail, responsiveness and security.
CUSTOMS SOLUTIONS
Ferrari’s Customs service handles every procedure involved in the shipping of high-value products anywhere in the world, providing country-specific technical expertise, customs consultancy services and state-of-the-art solutions.
FREIGHT FORWARDING
Ferrari arranges fast and secure delivery through different airfreight carriers for Valuable, General and Vulnerable Cargo. Tailor-made services and utmost flexibility allow us to cater for any specific requirement.
GROUND TRANSPORTATION
Line-hauls are provided through Ferrari’s own fleet of armored and non-armored vehicles, to ensure maximum reliability, speed and safety.
SECURITY
Ferrari guarantees ultimate security in every step throughout the delivery process. With world-class security procedures and state-of-the-art equipment, Ferrari’s core business is the safeguard and delivery of our clients’ precious goods.
ICT TOOLS
The In-house ICT department is a partnership tool between Ferrari and clients
• Always tailored made solutions
• Development of solutions without additional costs
EDI interface with Customer’s ERP
• Establish electronic data exchange with customers’ ERP whenever is possible. Ferrari handles the normalization of data.
From Customer to FERRARI:
• Master data, shipping and purchase order notice for warehouse activities
• Shipping order for forwarding activities
• Invoice details to speed-up customs declaration
From FERRARI to Customer:
• Activities confirmation from warehouse
• Shipments’ status update
• Proof of delivery
• Ferrari invoices
FISCAL SOLUTIONS
Ferrari Fiscal Representation provides VAT identification for non-residents in the EU. The Ferrari Fiscal Representative handles all operations subjected to VAT on behalf of the foreign company, ensuring compliance with all local regulations.
GLOBAL EXHIBITIONS SUPPORT
Ferrari is the market leader for transport, Customs solutions and security services for all major jewellery and watches exhibitions and trade shows worldwide. In any special event that requires extra care, Ferrari offers responsive services and continuous on-site assistance, freeing your resources so that you can concentrate entirely on your business.
PRIVATE EVENTS SUPPORT
High security transportations, customized security solutions with Ferrari guards, on-site assistance for logistic needs and last-minute VIP services. Safe transport and on-site security services for photo shootings of valuable and precious goods
LOGISTIC SERVICES
Ferrari can provide tailor-made logistics solutions in several platforms worldwide, with reserved spaces in vault areas and dedicated manpower for warehousing activities (inventory services, assembling services, packing services).
SPECIAL SERVICES
TAX FREE FOR YOU
A unique VIP service which can be enjoyed by non-EU and Swiss residents: buyers pay only the VAT OFF price and leave their shopping in the boutique.
Ferrari collects, insures and safeguards the goods. On the day of departure from the EU, Ferrari meets the buyer at the airport, delivers the goods and assists in final Customs formalities.
The value of VAT is guaranteed for the retailer, while the buyer can immediately save money and may continue shopping with free hands and no other worries.
HAND-CARRY
Ferrari takes care of top-urgent deliveries with dedicated hand-carry services. When time is a critical success factor, Ferrari’s experienced staff can travel worldwide to personally deliver precious goods, for the ultimate tailor-made service.
FINE ART
Ferrari manages worldwide shipping, certifications and logistics services expressly devoted to artworks and design pieces from every era, with specialized packaging solutions, handling, storage and insurance.
QUALITY CONTROL
Ferrari provides Quality Control Services in our Logistic Platforms and in production countries, including jewellery checks and general/functional checks for watches
AFTER-SALES SERVICES
Ferrari’s innovative model manages the After-Sales workflow from shop to repair center, back to shop, optimizing lead times and enhancing the customer experience.
HALLMARKING
In order for customers to comply with local hallmarking requirements, Ferrari offers hallmarking and assay support in several countries, providing improved timescale advantages, possible synergies with Ferrari’s logistic solutions and the comprehensive security standards offered by Ferrari procedures (Vaults, warehouses, armored transports etc.)
INSURED SERVICES
Ferrari can customize its insurance coverage to specifically support the jewellery and luxury industry, cooperating directly with primary insurance companies worldwide.